About us

Would you like to unlock rapid real benefits? KLA_about


We are business system and process improvement specialists operating in the Business Services & Outsourcing sectors.


We have saved companies such as Rentokil Initial, Hays, Iron Mountain, G4S, Microgen and Ceridian over £20 million on an annualised basis.

we  work with senior executives and their teams to quantify opportunities, unlock factual benefits and deliver rapid ROI.





We specialise in:


dot Leading CRM/ Business Process improvements in complex service environments

dot Formulating and implementing best practice customer service, processes and systems

dot Deciphering logical solutions & resolving complexity from M&A and legacy

dot Delivering high quality MI & KPI’s and optimising resources and control




For further information on Kevin Linn please see personal profile Kevin Linn




Who our product is for:


Our service is for senior executives, MD’s, FD’s etc and those with fresh challenges who need to get a grip quickly, make an impact and kick off strategic initiatives to drive the businesses forward – to become best in breed